Privacy Policy

Grace & Dignity Home Care Services LLC
175 139th Ave NW, Andover, MN 55304
Phone: (763) 762-4553 Ext. 8005 · Email: info@gracedignityhomecareservices.com
Last updated: October 22, 2026

Grace & Dignity Home Care Services LLC ("Grace & Dignity," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT
• Contact information you give us when you reach out — such as your name, phone number, email address, and details about the care you are asking about.
• Client information needed to arrange and provide services, such as scheduling and care-preference details.
• Basic website information collected automatically by our website provider, such as cookies and general visit statistics.

HOW WE USE YOUR INFORMATION
• To respond to your inquiries and provide requested services.
• To schedule, confirm, and follow up on visits and appointments.
• To send customer support messages you have agreed to receive.
• To operate and improve our business and website.
We do not use your information for purposes unrelated to the services you asked about.

TEXT MESSAGING (SMS)
If you give us verbal consent, we may text you about appointment and visit confirmations, scheduling updates, follow-ups to your inquiries, and customer support. Message frequency varies, typically 2–4 messages per month. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive text messages is not a condition of receiving care services.

We do not share or sell consumer personal information — including phone numbers and text messaging opt-in data and consent — with third parties or affiliates for marketing or lead generation purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SHARING INFORMATION
We share information only when needed to provide our services (for example, with the service providers that operate our phone and website systems), when required by law, or with your permission. We never sell your personal information.

YOUR CHOICES
You may ask us to update or delete your contact information, and you may opt out of text messages at any time by replying STOP. To make a request, contact us at info@gracedignityhomecareservices.com or (763) 762-4553 Ext. 8005.

CONTACT US
Questions about this policy: Grace & Dignity Home Care Services LLC, 175 139th Ave NW, Andover, MN 55304 · info@gracedignityhomecareservices.com · (763) 762-4553 Ext. 8005.